Building Trust Since 1998

A family-founded property services company dedicated to excellence, reliability, and long-term partnerships with our clients across the Northeast.

Modern commercial office interior with clean architecture

From Three Employees to 150+

Founded by Robert and Catherine Hale in 1998, Northgate started as a small maintenance crew serving office buildings in Hartford, CT. Over 25 years, we've grown into a full-service property management firm serving 500+ commercial properties across the Northeast.

Our founding principle remains unchanged: treat every property as if it were our own. Today, with a team of over 150 dedicated professionals, state-of-the-art technology, and decades of experience, we deliver property management solutions that protect investments and enhance property value for clients ranging from local businesses to Fortune 500 companies.

Our Values

The principles that guide every decision we make and every service we deliver.

Reliability

We show up — on time, every time. Our clients count on us and we never take that trust for granted.

Transparency

Clear communication, honest pricing, and detailed reporting. No surprises, ever.

Excellence

We set the standard, then exceed it. Continuous training ensures our team delivers the best.

Stewardship

Your property is an investment. We protect it with the same care as our own.

Meet Our Team

The experienced professionals guiding Northgate's mission.

Robert Hale

Robert Hale

Co-Founder & CEO

With over 30 years in property management, Robert brings deep industry expertise and a vision for exceptional service that has shaped Northgate's culture from day one.

Catherine Hale

Catherine Hale

Co-Founder & COO

Catherine oversees all operations and client relations, ensuring every property receives personalized attention and our teams have the resources they need to excel.

James Whitfield

James Whitfield

VP of Operations

A certified HVAC specialist with 15 years of facilities experience, James leads our operations team and ensures technical excellence across all service categories.

Sarah Chen

Sarah Chen

Director of Client Services

Sarah champions client satisfaction through proactive communication and account management, building lasting partnerships that go beyond contracts.

25+ Years of Growth

1998
Founded in Hartford, CT with 3 employees and 12 properties.
2003
Expanded to full facilities management services, growing beyond basic maintenance.
2008
Opened Boston office and reached the 100-property milestone.
2012
Launched 24/7 emergency response program with guaranteed response times.
2016
Acquired GreenScape Landscaping, adding comprehensive grounds services to our portfolio.
2020
Implemented CMMS technology platform across all managed sites for real-time operations.
2023
Reached 500+ properties and 150+ team members, opened New York office.
25+
Years of Excellence
500+
Properties Managed
150+
Team Members
98%
Client Retention

Join Our Growing List of Satisfied Clients

Experience the difference that 25+ years of expertise and dedication can make for your property.

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